Your care, your information, your rights
At RKLuxeGlow Medical Aesthetics, we believe that clear information, open communication and mutual trust are an important part of providing safe, patient-centred care.
Our Patient Information section provides access to important information about your care, our policies and your rights as a patient.
We are committed to maintaining high standards of care and to ensuring that you feel informed, listened to and supported throughout your treatment journey.
DUTY OF CANDOUR
At RKLuxeGlow Medical Aesthetics, we are committed to being open and honest with our patients. Our Duty of Candour process ensures that, where something has gone wrong and the relevant criteria are met, we communicate openly, provide appropriate support and learn from the experience.